Last updated: 19 October 2026
This Shipping Policy explains how Board & Bloom processes and delivers orders placed through boardandbloom.co.uk.
Delivery Area
We currently deliver to addresses within the United Kingdom only. We are unable to ship to international addresses. If we are unable to deliver to a particular UK postcode, we will contact you before dispatch and offer a full refund if no alternative can be arranged.
Delivery Costs
· Free standard delivery on all orders over £50.
· Orders under £50 are charged a delivery fee, calculated and displayed at checkout before payment.
Processing Time
Orders are processed and dispatched within 1–2 business days (Monday to Friday, excluding UK bank holidays). Orders placed on a weekend or bank holiday are processed on the next business day.
Delivery Time
Once dispatched, delivery takes 5–6 business days. Please allow a total of 6–8 business days from order to delivery.
Carriers
We ship with Royal Mail, DPD and FedEx. The carrier is selected based on the size and weight of your order; larger furniture items are sent with a courier equipped for bulky parcels.
Order Tracking
When your order is dispatched, you will receive a confirmation email with your tracking number and a link to follow your delivery.
Receiving Your Delivery
· Larger items may require a signature, so please make sure someone is available to receive the delivery.
· Please check that your packaging is intact before signing. If the packaging is visibly damaged, note this with the courier where possible.
· Measure doorways, hallways and stairways in advance to make sure your furniture can be moved into place.
· Deliveries are made to your door. Room placement and assembly are not included unless stated on the product page.
Delays
Delivery times are estimates. Occasionally, courier delays, severe weather or peak periods may affect delivery. If your order has not arrived within 8 business days, please contact us and we will investigate with the carrier.
Damaged, Lost or Incorrect Deliveries
If your order arrives damaged, is lost in transit or is not what you ordered, please contact us at info@boardandbloom.co.uk with your order number and photos where relevant. We will arrange a replacement or refund. See our Return & Refund Policy for full details.
Incorrect Address
Please check your delivery address carefully at checkout. If an order is returned to us due to an incorrect or incomplete address, we will contact you to arrange redelivery; additional delivery charges may apply.
Contact
Questions about delivery? Email info@boardandbloom.co.uk or call +44 7903 446293.