Payment Policy

Last updated: 19 October 2026

Accepted Payment Methods

·         Major credit and debit cards

·         Shop Pay

Available payment options are displayed at checkout.

Currency

All prices on our website are shown and charged in pounds sterling (GBP). Any applicable taxes and delivery charges are shown clearly at checkout before you complete your order.

Payment Security

All payments are processed through Shopify's secure, PCI DSS-compliant checkout. Your card details are encrypted and are never stored by Board & Bloom.

When You Are Charged

Your payment method is charged when you place your order. You will receive an order confirmation email once payment is successful.

Declined Payments

If your payment is declined, please check that your card details and billing address are entered correctly, or contact your card provider. You may also try an alternative payment method.

Pricing Errors

We work hard to ensure all prices are accurate. If an item is listed at an incorrect price, we will contact you before dispatch and give you the option to continue at the correct price or cancel for a full refund.

Fraud Prevention

To protect our customers, orders may be screened for fraud. We may contact you to verify details or cancel an order where we suspect fraudulent activity, in which case any payment taken will be refunded in full.

Questions

For payment questions, email info@boardandbloom.co.uk or call +44 7903 446293.